plustek: Thread: scanner problems

hey  not sure if you can help me or not?

  I have a PLUSTEK OPTICPRO 12000P flatbed scaneer and it somehow got 
uninstalled from my computer, and i cant find my disk to reinstall it, can 
you help?

  thanks   Alan

hey  not sure if you can helpme or not?

  I have a PLUSTEK OPTICPRO 12000P flatbed scaneer and it somehow got 
uninstalled from my computer, and i cant find my disk to reinstall it, can 
you help?

  thanks   Alan

####@####.#### wrote:
> 
> hey  not sure if you can help me or not?
> 
>   I have a PLUSTEK OPTICPRO 12000P flatbed scaneer and it somehow got
> uninstalled from my computer, and i cant find my disk to reinstall it, can
> you help?

Unfortunately we won't/can't help you.
We deal with Linux-Problems.
Please visit 
http://www.plustek.com.tw

Thanks.

-- 
Jochen

			Jochen Puchalla
			http://www.puchalla-online.de





Greetings to NSA FBI CIA MI5 BND KGB and many more

Hi, I been having trouble with my Plustek USB Scanner every since I change my computer from Windows 98, to Windows xp. I have software for my scanner, so I have tried to download it, but I keep getting a error message that said:
Program was unable to find your scanner. Please disconnect both the scanner cable and power adapter and then reconnect them.  Ensure that you have made all the proper connections as instructed in the Quick Guide and User's Guide.  If you still experience problems, please consult the troubleshooting section of the User's Guide located on the CD-ROM.  My cable and power adapter is connected right. I even tried downloading from your Web Site, but nothing is working.  I sure hope you can help me.  My scanner is Plustek Optic-Pro U12.

####@####.####

Please contact the official Plustek support at:
www.plustek.com or
www.plustek.de

You can come back to this mailing list after changing your
operating system to LINUX as we support only people who have
problems with their Plustek scanner using LINUX and SANE...

Gerhard

On Sonntag, 4. August 2002 23:15, Marsha Claiborne wrote:
> Hi, I been having trouble with my Plustek USB Scanner every since I change
> my computer from Windows 98, to Windows xp. I have software for my scanner,
> so I have tried to download it, but I keep getting a error message that
> said: Program was unable to find your scanner. Please disconnect both the
> scanner cable and power adapter and then reconnect them.  Ensure that you
> have made all the proper connections as instructed in the Quick Guide and
> User's Guide.  If you still experience problems, please consult the
> troubleshooting section of the User's Guide located on the CD-ROM.  My
> cable and power adapter is connected right. I even tried downloading from
> your Web Site, but nothing is working.  I sure hope you can help me.  My
> scanner is Plustek Optic-Pro U12.
>
> ####@####.####

Hi, I really do appreciate the work done by all the people involved in SANE. I was
doing ok and had read alot of the info at the plustek_driver site. I have a opticpro
9636T. Running SuSE 7.3 I had the scanner working and then it started to make noise. I
dumped the module and re-installed but now all I get when I try to make load is lib
modules/2.4.10-GB/misc/pt_drv.0 needed by load. What happened? Thanks

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On Freitag, 25. Oktober 2002 05:39, J Y wrote:
> Hi, I really do appreciate the work done by all the people involved in
> SANE. I was doing ok and had read alot of the info at the plustek_driver
> site. I have a opticpro 9636T. Running SuSE 7.3 I had the scanner working
> and then it started to make noise. I dumped the module and re-installed but
> now all I get when I try to make load is lib
> modules/2.4.10-GB/misc/pt_drv.0 needed by load. What happened? Thanks
>

No idea what happens! Can you do all the steps (make all, make install and
make load) again and drop us the output to see what's going on?

Gerhard