plustek: Thread: scanner 9636T and Mandrake 9.0

Hi,

My 9636T Optic Pro scanner worked fine with Mandrake 8.2.
Then I upgraded to Mandrake 9.0 (2.4.19-16 kernel).
Unfortunetly ,my scanner is no longer recognised.
I successfully reinstalled the pt_drv.o module, but it does not work ...
Could you help me ?

Thank you very much

Jacques Montier

Hi Jacques,

in general it's hard to say what's going wrong here without further
informations...
Well if the driver gets loaded (see the procfs: cat /proc/pt_drv)
and scanimage -L says no devices, then either
/drv/pt_drv is not accessible --> change the access rights
or
sane.d/dll.conf does not contain plustek as backend (happend
to another Mandrake user)
or
plustek.conf is not correctly
or
the SANE version does not lie the pt_drv version

Hope ths helps a little bit. If not, I need debug messages from
the backend:
export SANE_DEBUG_DLL=255
export SANE_DEBUG_PLUSTEK=12
scanimage -L

Gerhard

On Samstag, 5. Oktober 2002 16:46, Montier Jacques wrote:
> Hi,
>
> My 9636T Optic Pro scanner worked fine with Mandrake 8.2.
> Then I upgraded to Mandrake 9.0 (2.4.19-16 kernel).
> Unfortunetly ,my scanner is no longer recognised.
> I successfully reinstalled the pt_drv.o module, but it does not work ...
> Could you help me ?
>
> Thank you very much
>
> Jacques Montier

Hi,

the logs, that you've sent me show that the Pluste kbackend
is not enabled in the sane configuration. So please go and
find the file dll.conf. IT is located in /etc/sane.d or /usr/local/etc/sane.d
There enable the backend by removing the # in the line or by
adding the line
plustek
to the file. This should fix your problem...

Gerhard