plustek: scanner problems
Subject:
Scanner Problems
From:
"Marsha Claiborne" ####@####.####
Date:
4 Aug 2002 21:29:48 -0000
Message-Id: <OE46EB7pJF2MJSrAYHr00034706@hotmail.com>
Hi, I been having trouble with my Plustek USB Scanner every since I change my computer from Windows 98, to Windows xp. I have software for my scanner, so I have tried to download it, but I keep getting a error message that said:
Program was unable to find your scanner. Please disconnect both the scanner cable and power adapter and then reconnect them. Ensure that you have made all the proper connections as instructed in the Quick Guide and User's Guide. If you still experience problems, please consult the troubleshooting section of the User's Guide located on the CD-ROM. My cable and power adapter is connected right. I even tried downloading from your Web Site, but nothing is working. I sure hope you can help me. My scanner is Plustek Optic-Pro U12.
####@####.####
