plustek: scanner problems
Subject:
Re: Scanner Problems
From:
"Jaeger, Gerhard" ####@####.####
Date:
5 Aug 2002 07:22:54 -0000
Message-Id: <200208050714.JAA29625@kah.ulm.sysgo.de>
Please contact the official Plustek support at:
www.plustek.com or
www.plustek.de
You can come back to this mailing list after changing your
operating system to LINUX as we support only people who have
problems with their Plustek scanner using LINUX and SANE...
Gerhard
On Sonntag, 4. August 2002 23:15, Marsha Claiborne wrote:
> Hi, I been having trouble with my Plustek USB Scanner every since I change
> my computer from Windows 98, to Windows xp. I have software for my scanner,
> so I have tried to download it, but I keep getting a error message that
> said: Program was unable to find your scanner. Please disconnect both the
> scanner cable and power adapter and then reconnect them. Ensure that you
> have made all the proper connections as instructed in the Quick Guide and
> User's Guide. If you still experience problems, please consult the
> troubleshooting section of the User's Guide located on the CD-ROM. My
> cable and power adapter is connected right. I even tried downloading from
> your Web Site, but nothing is working. I sure hope you can help me. My
> scanner is Plustek Optic-Pro U12.
>
> ####@####.####
